About

Overview

 

We aim to treat everyone equally and with respect and ask that you return that favour. We hope to offer you the very best service we can and to encourage you to work with us in partnership to take responsibility for your care and treatment. And we aim to see you as soon as we can if you need us.

 

Although we are a small practice we cater for almost four and a half thousand patients. If you think you need to see a doctor immediately we may be able to see you on the same day if capacity allows us. But please remember that Primary Care is not intended to be an Emergency Service. If we can't fit you into one of our same day emergency appointments, then please use the Hounslow Urgent Care Centre at West Middlesex Hospital

 

West Middlesex Hospital
Twickenham Road
Isleworth
Middlesex
TW7 6AF

Tel: 020 8321 6700

Email: HRCH.UCC@nhs.net
Website: www.hrch.nhs.uk/ucc


Calling the practice

Ours is a small practice and even though there are four dedicated lines into the practice there is only room for one receptionist to answer the telephone. Please be patient, we will answer you as soon as we are able.

 

Lines are open 8am - 6.30pm Monday to Friday and every other Saturday 9am - 1pm

 

Languages

Our medical and admin staff speak the following languages; English, Spanish, Gujarati, Arabic and French.


We Offer Regular Check-Ups

To keep yourself healthy you should get yourself checked out regularly. If you have a long term medical condition we will usually call you up on a regular basis, but you hold responsibility for your health and we welcome requests for us to monitor you.

 


Plans for the future...

 

Download and take a look at what the Practice is planning for the future.  Glebe Street Surgery Business Plan [PDF]